top of page

PRIVACY POLICY

Last Updated: February 27, 2026

UCAN Radio INC

Business Number (BN): 707122214

3553 31 St NW, Suite 290

Calgary, Alberta T2L 2K7

Email: hello@ucanradio.com

​

1. Introduction

UCAN Radio INC (“UCAN Radio”, “we”, “us”, “our”) is a Canadian corporation operating in Alberta, Canada.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through:

  • www.ucanradio.com

  • The UCAN Radio mobile application

  • Event registration and ticket sales

  • Volunteer applications

  • Marketing communications

This Policy complies with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Alberta Personal Information Protection Act (PIPA)

  • Canada’s Anti-Spam Legislation (CASL)

By using our website, mobile application, or submitting information to us, you consent to the practices described in this Policy.

​

​

2. Information We Collect

2.1 Information You Provide Directly

We may collect:

  • First name and last name

  • Email address

  • Phone number

  • Resume or CV (for volunteer or collaboration purposes)

  • Messages or inquiries submitted through contact forms

  • Event registration information

  • Newsletter subscription details

We do not collect sensitive personal information unless voluntarily provided by you.

2.2 Automatically Collected Information

Through Wix, Google Analytics, Meta Pixel, Google Ads, and similar technologies, we may collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring website

  • Pages visited

  • Time spent on pages

  • Interaction data

This information may be collected through cookies and tracking technologies.
 

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Website functionality

  • Analytics

  • Advertising and retargeting

  • Performance measurement

Third-party services may include:

  • Google Analytics

  • Meta Pixel

  • Google Ads Conversion Tracking

  • Wix Analytics

  • Wix Payments

These providers may process data on servers located outside of Canada, including the United States or other jurisdictions.

You may control cookies through your browser settings or through cookie consent tools available on our website.

Disabling cookies may affect website functionality.
 

4. How We Use Personal Information

We use personal information to:

  • Provide and operate our services

  • Process event registrations and ticket purchases

  • Respond to inquiries

  • Manage volunteer applications

  • Improve website and app performance

  • Send marketing communications

  • Provide promotional content

  • Conduct analytics and reporting

  • Prevent fraud and ensure security

  • Comply with legal obligations

We do not sell personal information.
 

5. Marketing Communications (Email and SMS)

5.1 Email Communications

If you provide your email address, you may receive:

  • Event updates

  • Newsletters

  • Promotions

  • Partner or sponsor announcements

  • Affiliate promotions

All marketing emails include an unsubscribe mechanism as required by CASL.

You may withdraw consent at any time by:

  • Clicking “Unsubscribe” in emails

  • Contacting us directly
     

5.2 SMS Communications

If you provide your phone number and explicitly consent, we may send:

  • Event reminders

  • Promotional messages

  • Important service updates

Standard messaging rates may apply.

You may opt out at any time by replying STOP or contacting us.
 

6. Affiliate and Partner Links

Our website, emails, or communications may include affiliate or promotional links to third-party events or partners.

We may receive referral compensation or promotional benefits.

We are not responsible for the privacy practices of third-party websites. Users should review their policies separately.
 

7. Event Ticket Payments

Payments for events are processed through Wix Payments or authorized third-party payment processors.

We do not store full credit card numbers or payment credentials.

Payment processors maintain their own privacy and security policies.
 

8. Volunteer Applications and Resumes

Resumes and volunteer information are collected for evaluation and communication purposes.

We do not conduct background checks unless explicitly stated.

We do not sell or distribute volunteer data.

Volunteer information may be retained for operational purposes unless deletion is requested.
 

9. Data Storage and Retention

Personal information is stored within Wix infrastructure and related service providers.

Data may be processed or stored outside Canada.

We retain personal information:

  • As long as necessary for business purposes

  • To comply with legal obligations

  • Until withdrawal of consent

  • Or until deletion is requested

We reserve the right to retain information where legally required.
 

10. Data Security

We use:

  • SSL encryption

  • Secure hosting environments

  • Access controls

While we implement reasonable safeguards, no online system can guarantee absolute security.
 

11. Data Breach Notification

In the event of a data breach posing a real risk of significant harm, we will:

  • Assess the scope of the breach

  • Notify affected individuals where required

  • Report to the Office of the Information and Privacy Commissioner of Alberta where legally required
     

12. Children’s Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware of such data, we will delete it.
 

13. Your Rights

Under applicable Canadian privacy laws, you may:

  • Request access to your personal information

  • Request correction of inaccuracies

  • Withdraw consent

  • Request deletion of personal information

Requests may be submitted to: hello@ucanradio.com

We may require identity verification before fulfilling requests.
 

14. Cross-Border Data Transfers

Personal information may be processed or stored outside Canada.

By using our services, you acknowledge and consent to such transfers.

15. Limitation of Liability

To the fullest extent permitted by law, UCAN Radio INC shall not be liable for indirect, incidental, consequential, or special damages arising from:

  • Unauthorized access

  • Data interception

  • Third-party platform actions

  • Technical failures

Users assume risk when transmitting information electronically.
 

16. Policy Updates

We may update this Privacy Policy periodically.

Updates will be posted with a revised “Last Updated” date.

Continued use of our services constitutes acceptance of changes.

​

17. Contact Information

UCAN Radio INC

Business Number: 707122214

3553 31 St NW, Suite 290

Calgary, Alberta T2L 2K7

Email: hello@ucanradio.com

bottom of page